LOGISTICS & DISTRIBUTION
seen with the nightmare experienced by KFC in the UK earlier this year , it damages consumer confidence and the expectation of a brand ’ s products always being available to its customers . Hence the need to implement any transformations carefully – Shome notes this is the biggest challenge for customers Centiro deal with , the fear of change .
“ They often have on-premise , highly customised legacy solutions and worry about how the
business will survive if orders are compromised . To combat this fear , we can run a co-existence model and encourage a baby step approach to implementing our solutions so we de-risk as we integrate .
“ We have visibility tools that can take information from existing systems , not just the current carrier management solutions , and then we can start providing our solutions . That gives companies more predictability and better order
60 June 2018