— Michael Gillin , General Manager Procurement and Services , Unitingcare Queensland

163 got about three or four different solutions that work across processes and they ’ re not all integrated ,” he says . “ Data is a bit of a challenge at the moment and is critical for us to understand demand so that we can support the business to be more operationally efficient and competitive because the industries in which we operate are continuing to go through large changes so it ’ s vital that we work out where we fit into that .”

Having formed mutually beneficial partnerships with a range of companies in order to achieve and sustain success , Gillin reflects on what his organisation looks for when deciding to embark on a new venture . “ I believe a good partner is one that ’ s aligned to your values and your objectives . It ’ s a company that ’ s proactive with you and not just providing a service ; it ’ s coming to you with ideas and challenging the way that you do things to help you improve .”

After establishing important partnerships with Accenture and Bunzl , Gillin affirms UnitingCare ’ s collaboration with the two companies are very

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