AUSTRALIA POST
102
Simongini believes a tight integration between product management and engineering is a must . “ At Australia Post , we follow the scaled agile methodology . Most importantly , it ’ s a collaboration to allow people to understand why things are needed , so you can all rally behind the challenges ahead to deliver a customer-focused solution . The team becomes owners of the product and we see a shift from engineering being about execution to actually becoming the subject matter expert of the product in itself , and pushing its area of influence towards sales and customer engagement rather than being inward facing ; that ’ s when engineering becomes product engineering .”
“ We ’ re at an exciting point where we can see the fruits of our labor and the real business benefits of our transformation ,” affirms Simongini . “ It ’ s fantastic to engage customers directly , collect feedback , and continue to work on our products , because even with
JUNE 2020