customers they are interacting with are not using stolen or synthetic identities .”
Australia Post understands the complexities of transforming a vast network of legacy systems , processes and people and has been focused on utilising its own digital solutions . In 2019 , it launched its own Workforce Verification product , enabling businesses and government departments to utilise a SaaS offering . This enabled a re-use function in Digital iD™ , which has the ability
to automate pre-employment identity verification checks , removing the burden of manual processing for HR departments . “ It ’ s been a great success ,” confirms Simongini . “ In just six months we already have 30 customers on board . They ’ re attracted by the fact that our digital services are ISM and PCI compliant , accredited by the Australian federal government ’ s Digital Transformation Agency as a provider of the identity exchange to be rolled out across government services . Now , the market is ready to embrace our solution , which gives consumers the choice of face-to-face or digital identity verification and puts consumers in control of their identity . We ’ ve also signed an agreement with Mastercard to use Digital iD™ as a form of identification in its trial of a broader digital identity service for customers when interacting with other businesses and private organisations .”
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