NINJA VAN
114
“ We believe in a virtuous cycle of technology helping us to be lean , which allows us to adapt new technologies that in turn allows us to become leaner , and so on ”
— Vin Perez , COO , Philippines , Ninja Van a lot of logistical challenges to make sure that the parcels arrive on time . Some of the challenges are to do with events like typhoons and the disruption they cause .” Overcoming such issues requires a certain flexibility . “ We really have to be creative ,” says Perez . “ The percentage of the population that uses credit cards is very low , so a large chunk of our deliveries go through as what we call cash on delivery or COD . That ’ s not so common in the West , but it makes up more than 90 % of our deliveries here .”
JUNE 2020