SupplyChain Magazine June 2020 | Page 96

AUSTRALIA POST

How Australia Post is supporting security and e-commerce with identity checks for anti-money laundering , passport applications , police checks and more

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A ustralia Post processes eight million identity transactions every year , supporting consumers , businesses and government with the implementation of products and solutions which require identity checks : from identity verification to support financial services organisations ’ anti-money laundering obligations , to property transfers , passport applications , aviation and maritime security identity checks , and police checks for everyone . “ Our mission is to simplify identity moments for everyone ,” pledges Alberto Simongini , Head of Technology & Engineering . “ Identity products and services are actually one of the key growth areas for Australia Post over and above our core mail and parcel services .”

Simongini joined Australia Post in 2017 in the midst of its digital transformation and notes this transition is allowing the postal organisation ’ s Business & Government clients to directly interact with their customers . “ In regulated markets where a face-to-face identity verification is required , Australia Post can play to its strengths , because we run the largest retail network with trained people in
JUNE 2020