PROFILE
STAPLES HAS BEEN in business since 1985 , and it was all because of a broken typewriter ribbon that the company was formed .
Supermarket-executive-turnedentrepreneur Tom Stemberg was working on a business proposal when his typewriter ribbon broke . Being the Fourth of July , all local suppliers and stationery stores were closed . After driving from
Mike Bhaskaran , Executive Vice President of Supply Chain at Staples , says : “ Staples set the standard years ago , with a supply chain that could reliably deliver products by the next business day to 95 percent of North America at no additional cost .
“ Today , the needs of our customers are changing and our supply chain has had to evolve to provide greater choice and flexibility . Beyond next
“ Today , the needs of our customers are changing and our supply chain has had to evolve to provide greater choice and flexibility ”
– Mike Bhaskaran , Executive Vice President of Supply Chain at Staples
store to store , it became apparent to Stemberg that the world needed a supermarket for office products .
Ten months later the first office superstore opened , and since then the Staples brand has been constantly evolving to meet the needs of its customers . This means that not only is the product selection growing and the sales process being streamlined , but the supply chain has had to evolve to keep up with demand - not to mention the fact that customers want their orders quicker than ever . day delivery , Staples ’ supply chain has evolved to meet a growing list of new customer requirements , including the delivery of electronics ( requiring special protection and serial number capture ), facilities supplies ( requiring delivery of liquids and chemicals ), and breakroom supplies ( including foods that have special storage requirements and need to have expiration dates managed ).”
With such a large operation , Staples has had to think about its impact on the planet too . The company is
14 March 2017