PROFILE
working hard to reduce packaging and improve sustainability , as Bhaskaran explains : “ One of our most successful initiatives has been the introduction of Smartsize packaging equipment into our fulfilment network . Almost every Staples fulfilment centre in the United States is equipped with technology that creates packaging specifically sized for each order . Not only does this mass customisation technology support sustainability goals by reducing the amount of corrugate and dunnage that Staples uses , the optimised carton sizes also result in reduced transportation costs .”
Staples isn ’ t the only company to use technology to streamline its supply chain and reduce costs , the Smartsize equipment is just one part of a wider digital transformation . Bhaskaran says : “ Other uses of technology in our supply chain include automated box closers , packing slip insertion automation , and advanced software for optimising routing for the Staples ’ delivery fleet .”
Just because the Staples supply chain has changed drastically since the company was formed , doesn ’ t mean its evolution is going to stop any time soon . Staples itself is undergoing changes with the focus shifting to an omni-channel approach rather than the supply chain serving the retail stores alone – especially in the UK where it ’ s pulling its retail operation completely to focus on ecommerce .
Bhaskaran sees the Staples supply chain evolving and developing between now and 2020 . He says : “ Staples is a true omni-channel company . We have both an extensive network of retail stores and a large ecommerce business base . We have already taken significant steps toward creating a truly omni-channel supply chain to support every aspect of our business , and that evolution will be a priority going forward .”
The omni-channel approach is designed to make the purchase
Video : PACKSIZE ON DEMAND PACKAGING ®
16 March 2017