HP EMEA ’ s supply chain continues to strengthen the company ’ s market-leading position in printing and personal systems , helping it to better deliver for customers on a day-to-day basis . Listed at number 17 in Gartner ’ s top global supply chains , the combination of agility , brain power and strength is paying dividends for all stakeholders
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Firstly , our supply chain is important for our customers . The way we interact with customers , and take , update on and deliver orders is driving customer satisfaction ,” says Volker Schmitz , Vice President and Head of EMEA Supply Chain at HP Inc . His mission : for the supply chain to go above and beyond for customers , delivering a competitive advantage for HP ’ s business and its partners .
On November 1 , 2015 , after 76 years of innovation , the printing and personal systems divisions became a standalone business as HP Inc ., with servers , storage , networking and services forming
Hewlett-Packard Enterprise . Such has been the seamless transition to what is now HP Inc ., it is testament to the multifaceted and hugely complex work carried out by a company-wide crossfunctional team that the business , and therefore customers , have suffered no disruption . In fact , the company ’ s global market position has actually strengthened over the course of the past year .
“ The separation was the greatest cross-department collaboration the company has ever seen ,” Schmitz explains . “ The complexity was simply huge . Within Supply Chain we have changed so many
76 March 2017