SupplyChain Magazine March 2018 | Page 155

SUPPLY CHAIN
RAMAN SINGH Global Procurement Head at Dabur International he is in no doubt about the impact AI has and will continue to have on his team ’ s work , Singh also values a different type of intelligence when it comes to taking the business and its suppliers to new shores .
“ Emotional intelligence is also becoming very important ,” explains Singh in an exclusive interview . “ A person working in Egypt will have a very different work culture than a person working in India , a person working in Europe or a person in the United States .
“ When you are operating on a global scale , each country , each culture is different to another and they have to be respected in the same way . You have to build confidence with them , within your team , and with your supply partners .
“ What you are doing here or what is right here may be wrong there , and vice versa . Each of them will be different so they need to be treated differently . They need to be respected differently . EI is now a very important tool – it ’ s what can make
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