CROWN RESORTS
our vendor profiles for the SIM module , we have created a place where we can truly understand our vendors . This has been a big change for Crown and will create efficiencies by allowing a centralised location where all of their company related information and documentation can be maintained ,” Purss explains . This has been a major push by Crown to not only ensure compliance but to give their suppliers a sense of inclusiveness and support .
Checking them inward and onward All of this is about business process improvement . It is vital to the health of any modern company : it involves a lot of change management and training and enables employees to be more productive and happier in their work .
But what about the concrete nature of goods received ? Crown Melbourne in particular is located at the centre of a busy and congested city , and getting supplies in when they are needed without trucks backing up at the loading bay is a challenge , especially if for each item paper delivery notes have to be checked against orders and invoices .
Replacing that system with a modern warehouse management system ( WMS ) became imperative , so the company is currently implementing Peacocks WMS , a highly configurable system that will significantly increase efficiency in delivery receipting and dispatch to the right end-user . It ’ s a big change for the vendors ,
“ WE NEED TO BE VERY FLEXIBLE AND HAVE A WMS THAT WILL FIT EVERY SUPPLIER FROM A MULTINATIONAL TO A LITTLE PRIVATE LOCAL BUSINESS ”
– Justin Purss , Procurement Systems and Compliance Manager