USA accounts in order to streamline and manage those costs .”
Hyster sale teams are also equipped to support smaller customers that are not ready to invest in large-scale fleet enhancement . They may not realize that they can adopt the latest and most appropriate electric , lithium-ion , hydrogen fuel cell or gas-powered units without heavy capital investment . “ We have designed pay-per-use models that make it economically feasible for a ten-truck customer to take advantage of a hydrogen fuel cell solution that would yield 20 % to 30 % power gain and 10 % to 15 % productivity gains just from not having to refuel so much and the resultant downtime .”
Gijo George spends a lot of his time traveling the North American market to learn at first hand what his customers in different industries really want . Its stakeholders , he has found , share the Hyster vision of an ecologically and economically sustainable end-to-end supply chain . “ We deploy a number of strategies to collect customer feedback and identify their pain points . At the same time , as an organization with manufacturing facilities globally ,
“ We have some of the most comfortable platforms in the industry , designed to help minimize fatigue and absorb shock and vibration in a multitude of operating environments ”
— Gijo George , Business Unit Director for Food and Beverage , Hyster
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