CHANGE MANAGEMENT
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In an industry that is constantly focusing on the latest innovations and technologies to improve efficiency , Covéa considers its employees to be the fundamental factor driving its operations . Founded in 1999 , the French insurance firm is based around three brands : Mutuelle d ’ assurance des artisans de France ( MAAF ), Mutuelle du Mans Assurance ( MMA ), and Garantie Mutuelle des Fonctionnaires ( GMF ). Along with its three main sectors , the company operates subsidiaries across its markets , including the UK , Luxembourg , Italy , and Spain . “ We are one of the largest insurance companies in France . We insure around one in ten of the country ’ s population , and employ more than 25,000 people worldwide , with 22,000 based in our domestic market ,” states Sylvie Noël , Chief Procurement Officer at Covéa Group .
As the company ’ s CPO , Noël ’ s position covers more than just finance : “ Procurement is no longer just about earning money . I am focusing on procuring better for the company , to give added value to our stakeholders , and to ensure security is to the highest standard and accuracy . I want to give new ideas to our stakeholders .” Targeting both direct and indirect procurement , Noël ’ s operations are integral to the firm ’ s everyday processes . For Covéa , direct procurement covers customer claims , where the procurement team works to professionalise and secure relationship with vendors . The firm ’ s indirect procurement spans across four factors : Hardware and Software , Equipment , Business
MARCH 2019