CHANGE MANAGEMENT

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Solutions and Consultancy , as well as MICE ( Meetings , Incentives , Conferences and Events ).

Noël notes the importance of avoiding the “ procurement black hole ,” which she defines as employees not receiving a thorough understanding of her department ’ s operations . “ Staff are often concerned they don ’ t see what is going on with procurement . They have the impression they won ’ t get a timeframe and won ’ t see the process .” As Chief Procurement Officer , Noël is therefore focused on creating visibility and transparency within the insurer ’ s processes . In order to manage this issue , Covéa partnered with Ivalua , the smart solution provider . The Californiabased software company specialises in supplying a range of empowering platforms to procurement operations . The firm aims for its suites to improve flexibility , ease of adoption , and time – efficiency . “ It ’ s almost impossible to work without being digitalised . Ivalua provides Covéa with a fully digitised suite that covers everything from the import of the budget to the PO . All the information between stakeholders , legal , vendors is entirely sustained by the tool ,” Noël explains .

For Covéa , the introduction of a new

— Sylvie Noël , Chief Procurement Officer , Covéa

MARCH 2019