SupplyChain Magazine March 2021 | Page 97

CLOUD & CYBER

“ Perhaps the biggest adjustment has been in ways of working , in helping our workforce to find ways of ensuring collaboration and engagement in a digital environment ”

SALLY MILLER DHL SUPPLY CHAIN , CIO NORTH AMERICA , RETAIL
react quickly to potential threats . Flexibility – particularly in terms of building redundancy into your networks and the ability to transfer core processes and data between different sites and systems – builds in a natural defense by allowing you to react quickly to minor disruptions and ensure business continuity .”
FUTURE IMPACT OF COVID-19 FOR THE SUPPLY CHAIN
When it comes to the future impact of COVID-19 for cybersecurity and cloud technology in the supply chain , Miller contemplates that “ the main impact of COVID-19 in this area is likely to be largely a philosophical one . Prior to the pandemic , many organisations , particularly with extensive supply chains , were already actively integrating cloud technology into their networks . Everyone was also highly aware of the risks associated with cybersecurity and the need to protect data and minimise the possibility of disruption to your operations or those of your customers .”
Miller believes that “ while the cloud has played a role in supporting moves to greater remote working and companies have had to reinforce protocols that protect employees and organisations ,” this isn ’ t a new priority for supply chain leaders . Many companies “ were already prioritising measures in this area . COVID-19 has simply elevated the overall focus on resilience and business continuity , of which cybersecurity was a part .”
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