FOREWORD The ‘ Great Resignation ’ is supply chain ’ s greatest challenge
An end to working from home has seen millions of people quit their jobs the world over . So what can supply chain managers do to keep and attract talent ?
“ Returning to the office after home working made me feel the same as coming back from tours of duty to Iraq and Afghanistan ”
ADRIA HORN US ARMY VETERAN AND
BUSINESSPERSON
US Army veteran turned businessperson , Adria Horn , told McKinsey that returning to the office after home working made her feel the same as coming back from tours of duty to Iraq and Afghanistan .
She feels this could be why millions of workers across the world have been left feeling restless , unsettled and dissatisfied upon returning to the office , after two years of working from home .
She could be right , but whatever the truth of it the fact is that businesses are experiencing unprecedented levels of churn . Losing good people is hard , especially if you can ’ t attract replacements .
It ’ s a huge challenge for all companies , but especially for those undergoing digital transformation , which is just about anyone who has a large supply chain .
So what ’ s the solution ? Training - and lots of it . Automation too , to remove tedious workplace tasks , so staff can draw satisfaction from having time to be more strategic .
But what of Horn ? What does she think ? Treat workers like your children , she urges bosses . “ People need the professional equivalent of a long , strong hug ,” she insists .
Right , where ’ s my boss ? He owes me a hug .
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