SupplyChain Magazine May 2015 | Page 45

ARGOS
SUPPLY CHAIN
Landy added : “ Our previous operating model meant products would go out to third parties , who would re-service it , bring it back into our supply chain and resell that through an eBay channel or other clearance channels .
“ Now we ’ ve changed that . Where it is totally onsite refurbishment it has taken out the cost of working with third parties and moving products around the country , and the time that that product is spent out of circulation in that repair route . So when coupled with our latest plans with Sainsbury ’ s it means product availability and customer convenience could not be better .”
Digital-led future Alongside the partnership with eBay , another business relationship has been put in place
Ebay collection point in Argos

SUPPLIER PROFILE

PARCELFORCE WORLDWIDE

As a leading provider of express delivery services , we are proud to have worked with Argos for over two years delivering items to thousands of their customers . Our extensive range of services ensures we can provide flexible secure express deliveries to meet all of their customers ’ needs . Parcelforce Select offers tailored delivery and returns services , enabling customers to manage their parcels after they order and even change their mind on the day of delivery . This is backed by our reputation for Great British Delivery and exceptional quality of service . Website : parcelforce . com www . argos . co . uk 45