SupplyChain Magazine May 2015 | Page 70

ANDY TRANSPORT
this is because the company is led by a president who can relate to and empathize with his staff , as he still remembers what it was like to be a driver himself .
“ He was not a truck driver three generations ago — he was a truck driver maybe 8 years ago ,” she explains . “ He understands drivers . He understands what drivers value , how they feel when they ’ re alone on the road and how dispatch should be talking to them .”
It ’ s an empathy that translates to a
70 May 2015