SECTOR every one of our customers where we can provide them with efficiency , cost-benefits and help them grow as we grow right alongside them ,” said Eric Rosenfeldt , VP Sales , Supply and Trading .
“ We help such an under-served market in that regard because fuel procurement is mainly driven by price . It is a commodity . Taking that extra step and time to listen to the customer , to understand what their needs are and then come back with real solutions that help their fuel purchasing or their strategy around how they obtain the fuel that operates their business is something that we try to focus on ,” Rosenfeldt added .
A Multi-Step Process From the very start , PAPCO creates a personal bond between provider and customer . During the initial appointment , PAPCO creates an open relationship to understand their customers ’ business challenges .
“ We listen to them and try to understand what keeps them awake at night ,” said Rosenfeldt . “ Is it the fact that they don ’ t have enough fuel
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