AIR BOTSWANA
“ We are part of the national team that is working on attracting international flights into the country ”
– Ben Dahwa
class automation tools .” To address this an ERP solution will be implemented , linking every activity from operations , commercials , finance , maintenance , tracking of paperwork such as airworthiness certification and all customer facing processes . This is a critical phase , Ben Dahwa emphasised . Over the coming three to four years , in the same timeframe as fleet renewal , expenditure of P30 million ($ 3.5 million ) has been budgeted for ICT alone , as the new system is implemented , module by module . “ It is a big step so we need a transformational culture change ,” he said . “ My management team is driving that forward . We want to see efficiency and productivity going up and wastage , whether performance or equipment related , going down !” Downsizing will be minimal . Certainly fewer people will be needed to maintain existing levels
98 May 2015