SupplyChain Magazine May 2017 | Page 109

AUSTRALIA people , enhancing Track ‘ n Trace capabilities and taking Hi-Trans Express ’ customer service to a new level of excellence . Managing director , John Dow , says : “ We ’ ve taken many strategic initiatives in the last 12 months to help improve our access to information in order to help us better manage the business .
“ In July 2016 , we moved into a new Adelaide depot . The facility was done to budget and on schedule by Sagle Constructions and provides 8,000 square metres under roof . That more than doubles the space available to serve our customers and added warehousing to our Adelaide capabilities .”
It ’ s also invested significantly in its people . The business has had a stable executive leadership team for more than 10 years and has recruited key personnel over the last 12 months , including additions in Strategic Planning , Sales Management , Organisational Development , Learning Development and Depot Management .
www . hi-trans . com . au 109