DAIRY FARM GROUP

coaching them , enabling local people to gain senior positions and provide quality services to customers .

Adopting a strong customer focus against an ever-changing consumer demand is vital . To this end , the Group has invested in a new automated order system , which removes guess work for customers and provides an increasingly attractive service .

Customers are the most valuable part of the Group ’ s business operations . Important feedback can be given through a customer care line which allows the Dairy Farm to adapt its processes accordingly and provide the best prices on all products .

In addition to regularly connecting with suppliers , employees , charities and placing focus on employee growth , the Group undertakes

82 May 2017