MIDDLE EAST
Despite this , Qatar Airways has deftly tackled the upheaval and , in doing so , it has demonstrated the talent , expertise , and resolve of its staff .
“ The blockade has definitely had an impact on us ,” notes Benkoussa candidly . “ It currently prevents people from having the luxury and the freedom to choose the airline they want to travel with . We would like to enable any kind of client to experience Qatar Airways no matter where they are living .
“ The blockade not only affects our clientele , it also has a huge impact on procurement activity because we had some key suppliers based in those countries ,” he continues . “ Fortunately , we ’ ve been able to work with our suppliers to mitigate this .
“ We were proactive . We asked our suppliers to change their company registration or asked their sister companies , based elsewhere , to procure the product and this was done very efficiently .”
The airline also closely monitored its inventory to ensure that all
Qatar Airways in one of the only airlines worldwide to have earned a 5-star rating by Skytrax the equipment needed for its economy class , business class and first-class operations was available and it is this proactive approach which has shielded the company from major disruptions .
“ It was very challenging but it ’ s with great pride that I can tell you that none of our flights departed without the original Qatar Airways products that we requested ,” Benkoussa adds .
In the dynamic city of Doha , the blockade may have seen an insurmountable challenge to
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