being inputted manually or paper being printed .
“ We can get orders processed sometimes 80 % to 90 % faster than they could do manually , so they ’ re getting orders in and fulfilled quickly , keeping customers happier ,” Smith shares .
Speed is something that has always been a priority in business but never more so than today , at a time when customers simply don ’ t want to wait . Younger generations have grown up alongside the digital boom , where everything is available instantly and services have grown exponentially .
“ We ’ ve had many customers tell us that it ’ s been part of their strategy to fulfil orders the same day or within a 24-hour period . Aside from a competitive standpoint , they may offer certain goods and services that mean they have to get their products out faster , and we ’ re able to facilitate that ,” Smith says .
“ On the accounts receivables side , you ’ re gaining efficiencies by being able to send invoices in a format where your client can better work with them , so the customers of our customers can accept or request their invoices in
electronic formats . If they still want them via paper , they can get them via paper , if that ’ s how it works better in their AP ( accounts payable ) process . It ’ s the same on the inbound or the P2P ; our customers are seeing benefits by having their spend approved before they actually make it , not after the invoice is coming in . Having all the proper workflow to make sure the spend is acceptable means when the invoices do come in from suppliers , they ’ re paid
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