IT ’ S ABOUT CULTURE , TOO
• Create flexible work arrangements
• Develop a career path with progres sive pay raises based on longevity
• Keep injured workers on the job
• Review work processes and eliminate difficult , complex , or unnecessary processes
IT ’ S ABOUT CULTURE , TOO
Murphy is big on culture . “ In this very tight labor market we feel that our culture keeps us alive ,” he asserts . The Ryder white paper offers a creative list of best practices to retain key employees and top talent :
• Treat employees with respect , as talent joins companies but leaves supervisors
• Retrain supervisors regarding how to treat employees
• Create clear , predictable work schedules
An important tool that Murphy promotes is the annual employee survey . “ The survey brings to the surface differences that may exist ... and provides us with important knowledge about what ’ s working and what ’ s not .”
Finally , Murphy advises : “ Don ’ t take your culture for granted . Don ’ t take your employees for granted . Over-communicate !”
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