The retail group recognized the need to evolve its supply chain to keep pace with the rapidly changing preferences and demands of the contemporary shopper . The retail group soon realized that it was jeopardizing customer loyalty and retention by being unable to react to its customers ' needs quickly enough .

THE CHALLENGE

Lack of visibility and coordination among partners .

RESULTS

Following the implementation of UST Omni™ , the company was able to demonstrate some significant improvements to key operational measures :

SOLUTION

UST Omni™ provided clear visibility into the group ' s global end-to-end supply chain operations by connecting all trading partners on a single network and removing the manual processes inhibiting the retailer ' s ability to speed up its supply chain .

Reduction in lead time from product concept to store ( 25 weeks )

Since the company ' s team could collaborate in real-time on one digitized platform with product vendors , agents , and logistics providers , it could to make more insightful decisions on where and how it bought and moved its products to meet its customers ' expectations .

Full sell-through of seasonal ranges ( increased from 88 % to 91 %)

Reduction in cash conversion cycle ust . com