DELIVER & OPERATE via their own smartphone app ,” says Davis , who adds that each transaction is geo-tagged and time stamped , and that data is uploaded into SAP “ so they can now capture and analyse the batch genealogy , from farm to roaster .”
Sustainability and ESG requirements now touch on every aspect of a company ’ s operations , including how it manages and optimises the performance of its assets .
“ On this front , it ’ s all about revolutionising equipment ROI , says Davis . “ Every business trying to reduce environmental impact wants to run their equipment at optimal performance to minimise energy consumption and extend their lifespan , as well as minimise environmental risk .”
She adds : “ We help customers reduce costs by using artificial intelligence ( AI ), analytics and insight , to pinpoint what needs to be done , before there ’ s a problem . We then mobilise a focused service-response for sustainable service delivery .
We help customers reduce costs by using artificial intelligence , analytics and insight , to pinpoint what needs to be done , before there ’ s a problem
“ Workforce scheduling and dispatching is also optimised and carried out in real time , using AI tools . Analytics , reports and dashboards help to recognise issues , and this allows businesses to resolve issues quickly .”
SAP also assists with the provision of a mobile field service , which manages existing workloads “ whether you ’ re online , offline , or only occasionally connected .”
One of the reasons SAP has an allencompassing view of sustainability issues is because it works with companies across 25 industries around the world . One is mining .
One mining customer , based in Phoenix , Arizona , has more than 500 technicians across its supply chain , and
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