SupplyChain Magazine November 2015 | Page 14

TOP 10
IN TODAY ’ S increasingly competitive marketplace , the freight forwarding business is under immense pressure to deliver quality services at narrow profit margins . Business managers are expected to stay abreast of the latest regulatory and statutory requirements , and ensure every transaction across the supply chain stays compliant .
Many supply chain professionals already know that technology can significantly improve efficiency on the workflow and communication , but finding the right freight forwarding software for the business can be a tricky task on its own . In theory , the same issues affect all businesses involved in the movement and management of goods . But there are some significant differences between moving goods around for a single company and moving goods for many different entities , especially if the business offers value added services .
Before signing the contract for any new technology purchase , logistics service provider ( LSP ) managers must take into consideration the various complexities and interdependencies
that they need to deal with . Here are the 10 useful questions to ask your vendor when choosing a freight forwarding solution .
How much experience do you specifically have of working with LSPs ? Check that your vendor really understands the differences between the business models , and what they mean in practice .
14 November 2015