WHAT CAN BUSINESS LEARN FROM LOGISTICS IN THE ARMY ?
“ One thing that prevails in the RLC , of which we need more in business , is people having a collective sense of purpose and executing on it accordingly ” relationships are at stake , failing to get a delivery – whether produce for a sandwich to be made in-store or a DVD straight to a customer ’ s home – can make the difference between a happy customer or someone who ’ s going to go elsewhere in the future . Luckily there are some very sophisticated data analysis technologies out there that , when used by people who have been correctly trained and therefore empowered to use them , can do this job very effectively .
Ultimately , the supply chain needs to find a way to learn from the RLC and get a perfect mixture of empowered people who will find a solution to getting the job done , but also technology that can show them the way to do so in the most efficient manner . The Army has , since its early prowess for adopting technology ahead of the curve , started to lean more heavily on people-centric initiatives , rather than technological innovation , but for both the RLC and business supply chains , there ’ s definitely a perfect mixture to be had in getting all stock , staff and supplies where they need to be .
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