SupplyChain Magazine November 2017 | Page 89

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offer to the business . Some of the experiments it has conducted include vision picking , operating drones for cycle counting , using smart watches to highlight process bottlenecks , among others . Having said this , Phi is adamant that his business uses technology to enrich the quality of work life of the staff , as well as to enhance service level to customers . It is never technology for technology ’ s sake . One area LF Logistics does use heavily is data analytics . “ By digitising our processes , we are able to leverage our huge database that allows us to constantly learn from hindsight information and make mid-course adjustments . We are also able to generate business insights to aid in decision making . More importantly , with data , we now can purposefully anticipate and prepare for future business needs with better foresight ,” says Phi .
INSPIRE Greatness LF Logistics ’ culture is driven by its INSPIRE values ( Innovation , Nimbleness , Simplicity , Productivity ,
Supply Chain Analytics In this video , LF Logistics shows how it uses data to help its customers and optimise its resources , inventory , information , process flow and plan for the next steps
Initiative , Reliability , Engagement ), which aim to cherish employees and what they add to the business , while simultaneously encouraging them to work more effectively .
“ I learned many years ago that culture is not something that ’ s a platitude you can hang on a wall ,” says Phi . “ It ’ s not what we say as management , it ’ s what people are saying about us when we ’ re not watching . From a management standpoint , we believe the best way to create a culture is for us to behave in a certain way for people to emulate .” This attitude of
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