SupplyChain Magazine November 2017 | Page 99

ASIA
and we will be able to process that order . The same happens once we complete an order - it will send a signal towards the system of the customer so that the customer knows that it has already been implemented .”
Further innovation can be seen in its warehouses too , where Katoen Natie works to reduce the links in its customers ’ supply chains by providing an advanced service when it comes to the handling of goods , often tailored to the specific requirements of each client .
“ What we try to do at Katoen Natie is think together with the customer , and always look for opportunities to improve the complete process of our customers , providing them additional services so our customers can focus on their core business , while leaving the complete supply chain part to us .”
Derbaudrenghien wants to do more in the near future , however , adding : “ Our goal is always to go a step further in the process .
“ What we usually start with , in the first steps of our logistic process is just to receive , store and send out the collies of our customers . The next step is to say , ‘ okay , what can we do more for this customer to help them in their process ?
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