includes a fleet of 200 own managed trucks and a diversity of partnerships which enables a full network optimisation . From operating a large-scale own transport fleet to a 3PL managed transport solution with dedicated partners , Maharaj ’ s customer-centric approach comes from understanding the drive behind his customers ’ requirements . Despite the influx of new technology , Maharaj believes that it is vital that all incoming technology serves a purpose and enhances existing processes to ensure technology is not embraced for the sake of it . “ Our sites are developed with sustainability in mind because customers want less energy use . Typically , NewCold ’ s sites are 50 % more energy efficient than conventional cold storages ,” he explains . “ We make it easy for our customers to understand exactly where their products are in order to enable them to track it in real-time . Our systems are very smart so if a product arrives and is in the warehouse only for a few hours , it is placed in the most optimal position so that it can be moved in and out efficiently . There ’ s already quite a degree of AI already built into our software system .”
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