SupplyChain Magazine November 2019 | Page 31

CLICK TO WATCH : ‘ STAYING CUSTOMER CENTRIC WITH NEWCOLDS GLOBAL CCO & COO ’
31 incoming technology , then they share that information and we collaborate together to develop new solutions for our customers or improve efficiencies . I also believe that due to the pace of which NewCold is growing ; execution and agility is also critical . As we continue to incorporate new customers and enter new markets , we need to be fully informed of the trends that are out there as well as the challenges that we might face .”
With innovation recognised as one of NewCold ’ s key pillars , Maharaj understands the importance of
measuring risk when looking to implement new software and processes . “ With any technology and innovation , there ’ s a risk attached . We tend to develop our own systems and technologies because we ’ ve got existing sites that we can test and if it ’ s not working , we also have mechanisms in place where we can quickly stop the process .” Maharaj believes in a ‘ fail fast ’ process that if something isn ’ t going to work , then the process can be moved into an environment that can be tested more easily . “ We don ’ t take massive risks where we will implement
www
. supplychaindigital . com