new untested processes on a full site all at once . We ’ ll take an approach where we collaborate with our customers , our people and understand what the risks are . We manage the risks and if the worst happens then we always have a back-up plan .” Another vital part of NewCold ’ s mantra is trust . Maharaj believes this to be essential to NewCold ’ s strategy . “ Due to the way our logistics and cold storage business is set up , our customers need to believe in and be educated on the automation we have . When you look at the advancements of technology , we have spent a considerable amount of time educating and making sure that people fully understand what it ’ s all about — there has to be the trust there .”
With an intent to reduce the impact its operations have on the environment , NewCold has begun to optimise the cold supply chain and introduce innovating concepts . Due to its facilities being tall , it allows the buildings to embrace storage technology with a high stock density . The company ’ s stacker cranes in the cold store operates in the dark , with
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