SupplyChain Magazine November 2019 | Page 65

CLICK TO WATCH : ‘ JDA ’ S SONORAN SPIRIT ’ 65 business decisions . “ We decided to take a hybrid approach to both revolution and evolution as we continued to evolve our current platform and applications using microservices and APIs ,” explains Thorsen . “ Our customers are requesting that they deploy at their own pace to accelerate innovation but also ensure we don ’ t lose that rich heritage of depth and breadth . Through Luminate , we can make that a reality . To us , it ’ s not a replacement but an addition to our very deep portfolio .”
With a firm customer-centric approach , JDA Software ensures that all decisions are made with the customer at the forefront of its thoughts . Thorsen paid tribute to Girish Rishi , JDA ’ s Chief Executive Officer ( CEO ), as the key driver behind JDA ’ s culture of customer-centricity . “ After he joined the company , the first thing that Girish did was immediately focus on how our corporate values revolve around customer success ,” he recalls . “ Our corporate values must be focused on innovation , customer success and collaboration . I truly believe that Girish
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