SupplyChain Magazine November 2019 | Page 70

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T he importance of providing a customercentric approach is key to the success of all companies in the supply chain space . By understanding customer ’ s needs and responding in kind to the latest industry trends , Computer Generated Solutions ( CGS ), is well-versed on the ever-changing demands of the sector . With technology becoming a prominent component that needs to be constantly considered and nurtured , CGS is observing the place that artificial intelligence ( AI ) and machine learning ( ML ) has in the future of the supply chain . Seeking to support clients ’ most important business activities , CGS provides a complete end-to-end supply chain solution that consists of ERP , PLM , planning , manufacturing , logistics , B2B eCommerce , shop floor control , warehousing and collaborative supply chain management .

Ajay Chidrawar , Vice President , Global Product Management & Customer Success , discusses the ways his firm helps to equip companies with solutions to enable significant improvement to operations as well as reflecting on technology ’ s impact in the supply chain space .
As a way of introducing yourself , can you start off by telling me a bit about your career and your journey to finding yourself with CGS ? I came to CGS in 2016 to lead the product management of our global applications division . Under the
NOVEMBER 2019