“ AI AND MACHINE LEARNING ARE VITAL TO THE FUTURE OF THE SUPPLY CHAIN , BUT HUMANS WILL ALWAYS PLAY A CRUCIAL ROLE IN SUPPLY CHAIN MANAGEMENT ”
— Ajay Chidrawar , Vice President , Global Product Management & Customer Success
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Having experienced significant growth since your founding in 1984 , CGS now conducts operations across a range of territories such as North America , Latin America , Europe , Middle East and Asia . How challenging was the process of expanding ? CGS opened its doors in April 1984 as an IT consulting business dedicated to the apparel industry at the heart of New York City , primarily serving the city ’ s garment district through apparel software services . Phil Friedman , CGS Founder and CEO , was determined from early on to create a diversified company where CGS would not be limited to one service , or one product , but be able to provide many different services under one umbrella . Over the last 35 years , the company added learning and outsourcing ( IT and business process outsourcing ) to its offerings .
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