SupplyChain Magazine November 2021 | Page 19

teams from within the existing talent , and most importantly , all of this was done ensuring operational excellence for our customers .
This is a business in flight and I would say the biggest success was standing up and forming this organisation with absolutely no issues and having 100 % commitment from our customers .
Q . WHAT TECHNOLOGY DO YOU THINK WILL BE THE WILD CARD FOR 2022 ?

» I wish we always had a crysta ball , the technology trends that have evolved by the week , and by the month are fascinating .

I ' d probably pick up on two or three things that ' ll be the game changers in our business , as the secret sauce to success is in the orchestration of different technologies to achieve value . So for me , one will be a more purposeful use of data using advanced analytics in optimising supply chains . This is fundamental . The second is the use of very specific laws about information technologies to drive productivity , gain efficiencies , and the last one I would say is the use of machine learning and AI to improve and optimise processes by driving automation .
Q . WHAT DOES SUSTAINABILITY MEAN TO YOU ?

» Sustainability is becoming very important in all aspects of life . We see humanity generally being more and more conscious of living a sustainable lifestyle . supplychaindigital . com 19