IBM SUPPLY CHAIN
IBM Supply Chain is also looking for alternative support models using third parties to deliver service on its behalf
Technician them or we are integrated into their applications .
“ We do also support non-IBM brands ; if a company was having an IBM machine installed at their premises we would also offer to take up the support of the other machines as well . We are strong in support of networking Hardware , as connectivity is key to our clients ’ business . On the maintenance side , a client wants a one-stop-shop .
“ The support structure can be either in the way we support IBM machines via the IBM network but we are also looking for alternative support models using third parties to deliver the service on our behalf . In these models , inventory can be either in the IBM network or in the third party network . The decision on how to support a specific brand is made in full
52 October 2014