Pieter Spaarwater , CEO
Hala Reception area
“ From point of order in the UK to final store delivery takes us a week which quite an achievement considering the strict rules and regulations at customs in the Kingdom ”
– Pieter Spaarwater , CEO
Looking after its people , who ultimately make use of the technology and drive the processes , is also crucial . Hala SCS employs 300 permanent staff with seasonal temporary workers fluctuating through the year , and gauging both employee and customer feedback is something Spaarwater actively pursues .
He said : “ We have an annual cultural audit which is carried out by independent consultants and our aim is to cultivate a positive ownership culture . This is supported by wide-ranging training opportunities for staff as a major component of human capital investment . We have on-the-job , internal classroom training and externally facilitated training , and our top performers are sponsored to attend
74 October 2014