TECHNOLOGY
now expanding quickly across the UK . Market leader InPost opened its 1,000th lockerbank in 2014 , adding to a network that includes Victoria Coach Station and a number of Transport for London stations .
Retailers are now moving to open their own lockerbanks as well as using those operated by third parties . Waitrose , for example , has temperaturecontrolled lockers at London stations , while Amazon has opened its own lockerbanks at sites including Birmingham International Airport .
Ian Jindal , Editor in Chief of Internet Retailing
At the last minute As shoppers grow accustomed to the idea of fast and convenient delivery , their expectations stretch still further . Same-day delivery is now a reality for a number of retailers . Traders such as Argos can fulfil orders from their stores . Via the Shutl service it can deliver orders to nearby homes in as little as 15 minutes , or use its hub and spoke logistics to get a product into the right store for same day collection .
The rise of mcommerce Today , customers see mobile as the remote control for the brands they trust . They expect to use their smartphones and tablets to manage information and check stock , whether they ’ re in a store , on the move or at home . Retailers have responded to this trend and have begun to prioritise business design for mobile first , while incorporating responsive design to ensure ecommerce websites can be seen and used via touchscreen mobile devices . Retailers are raising the bar with logistics , operations and supply chain strategies as well as successfully and creatively exploiting business potential to better serve the customer . The best practices , key trends and discussions
16 October 2015