SupplyChain Magazine October 2015 | Page 36

QVC
The supply chain visibility system is designed to allow everyone to know exactly where a shipment is in its transmission from manufacturer to end customer
shipment is . By the time we put the show on TV we ’ ve been able to get the goods freighted , delivered , received , checked and loaded into our inventory . This is absolutely crucial because it is timed to a real-time event on TV , so we need real-time updates on the status of goods .”
Once items are sold , QVC UK uses preferred carriers such as Hermes , Whistl and Royal Mail for the last mile . DX and XDP respectively handle the secure and big and heavy express deliveries .
Once items are sold , QVC UK uses preferred carriers such as Hermes , Whistl and Royal Mail
People Management QVC UK has 2,000 employees , 1,500 of whom are based in Knowsley , making it one of the largest employers in the area . It has built a reputation around environmentally-friendly thinking and has fostered a positive , high-performing staff culture .
Murphy said : “ The most effective channel for attracting new QVC team members is through employee referrals . In 2013 we changed our
36 October 2015