SUPPLY CHAIN of training and education for its staff , with some of the office team taking part in postgraduate programmes and regular training for all employees . Mhango said : “ As a very wise person once told me , a person who graduates today and stops learning tomorrow is uneducated the day after . And in the global economy that we ’ re in today , we ’ re faced with new ways of conducting business on a daily basis and it is therefore critical that our teams are up-to-date with latest systems , the new procedures , the different regulations and all the new opportunities that business of today demands .” This policy really helps when it comes to retaining great staff too , as they recognise Transtech as an employer that can satisfy their needs beyond a salary .
In addition to a professional and dedicated staff , Mhango also believes that technology is crucial to Transtech ’ s success as he believes that , in the transportation industry , technology can set you aside from everyone else . An example is how the company makes use of tracking technology . “ One of the premier needs of our clients is tracking ; they want to know where their cargo is at any time ,” he said . “ There is an automated tracking alert that goes out to clients twice a day , at 7am and 4pm . In addition to this , our operations team provide our clients with a more comprehensive report detailing all the events occurring on the date in question .” Transtech Logistics also has a new website in development that will allow its clients to log in at any time of day
“ While the business as a whole has been operating for 18 years , this office is the ‘ newbie ’, so the first three years have been very important in the getting the right personnel in , getting the right structures in place and getting the right client base - building a structure for business ”
– Chokani Mhango , Business Manager
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