integrator or software vendor .
• Aligning strategic KPI ’ s to promote a project culture of company-wide business effectiveness innovation and not self-serving personal KPI chasing project conflict .
How up to date and accurate are the current business processes , business rules , and data models ? Enterprise software systems such as ERP are living , constantly changing systems . The documentation that describes how these systems work , are not .
When a new ERP project is kicked off , the line management , software vendor and system integrator all assume they know what the system needs to do , deadlines , budgets and expectations are set on this .
Start by really understanding how your company works by following a comprehensive collaborative approach , to updating the current business processes and business rules . Use a business process modelling software solution , not word processing , presentation or diagram drawing tools .
17