SupplyChain Magazine October 2017 | Page 75

USA and reducing damages like scuffing , crushing , and damp .
The programme is currently expanding , and Phelps says that most competitors don ’ t have a system like this in place because building the pallets would add an extra step to the process .
A close-knit business Another key differentiator is that BDP is still a family-run organisation owned by four brothers , making for a more tightknit feel perhaps when compared to its larger competitors .
Throughout his extensive career in logistics , Phelps says this is the best company he ’ s ever worked for , citing less bureaucracy as one example . “ BDP is a definite breath of fresh air . They want you to succeed and they want the customers to succeed . Maybe you can make more money and get more stock options , but it ’ s a 90-day grind [ at other companies ].
“ Whereas here I get up every day , I love what I do , I love the customers I work with , and they

“ I get up every day , I love what I do , I love the customers I work with , and they seem to love us back because they ’ re spending more of their hard-earned kilos with us , so that ’ s

always a good sign ”

– Gary Phelps , Senior Vice President of Global Air Freight
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