DELOITTE BELGIUM
16
“We ’ re seeing a shift towards more cognitive automation and artificial intelligence ”
— Kevin Overdulve , Director in Logistics & Distribution , Deloitte Belgium explore the realm of transactional automation , which led to the increased adoption of Enterprise Resource Planning ( ERP ) systems , basically to do the things that human beings were doing on a piece of paper , but then better , faster and more cost-effective ,” he says . “ Now , we ’ re seeing a shift towards cognitive automation leveraging artificial intelligence ( AI ), where today ’ s human decision-making processes are automated .”
Ultimately , Overdulve sees this trend resulting in the genesis of the autonomous digital supply network , whereby the siloed supply chain functions of today will evolve towards a network of connections between plan , source , make and deliver , as well as adjacent business functions , all enabled by a digital core . We sat down with him to discuss this evolution : “ We see that companies are moving much more towards figuring out how to make their supply network an integral part of their value proposition to customers , by taking a differentiated approach towards new ways of competitive advantage ,” he notes .
Overdulve ’ s fascination with the delicate interplay of factors in the
OCTOBER 2019