CLICK TO WATCH : ‘ HIGHER COLLEGES OF TECHNOLOGY – HCT ’ 167 that we took after I joined and we ’ re expecting the tender to be closed by the end of the year .” Currently , HCT is undergoing a programme of digital transformation to decrease existing manual efforts . “ As of now , we handle about 50 % of our processes manually , with the other 50 % automated – but that is not enough for us .”
HCT is also engaging with emerging technologies to improve its capabilities , with a particular focus on artificial intelligence , which is being put to work with an AI system able to register and categorise suppliers . “ Instead of
having our team check all the activities and the trade licenses , the system does it instead . It will do the necessary matching before advising us whether the company in question complies with the requirements and with the activities that they have mentioned in the registration form .”
Such innovations have required a change in culture , and Al Alawi has taken a considered approach to getting stakeholders on board with the changes . “ I believe that engaging the end users with us in the process is the best way to overcome any in-built resistance that
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