Q . Can you talk me through your COVID-19 approach ? What kind of impact did it have in the industry and how are drones and AGVS being used ? A . “ Many of the challenges that companies faced at the beginning of the pandemic were not solely the result of the virus . It was more that the sudden change in working conditions and increase in demand put a spotlight on pre-existing issues . Our focus has been to help our clients build resilience – quickly – through digitalisation . By helping organisations to enhance immediate supply chain visibility , adopt emerging technologies to limit disruption , and rethink supply chain strategies , we are protecting them in the short-term while setting them up for long-term success .”
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Q . What are the major trends you are observing in the industry and how is your business responding to them ? A . “ Building resilience is a critical theme , as is sustainability . We found that 79 % of consumers are changing their purchase preferences based on social responsibility , inclusiveness ,
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