worried that implementing sustainable approaches is too costly , but technology is opening new frontiers to manage and scale up sustainability initiatives while boosting revenue and reducing operational costs . More importantly , they may find that the price of not pursuing these aims may also cost them dear .”
Q . What ’ s next for the Consumer Goods and Retail sector at Capgemini ? A . “ Capgemini recognises that service needs and solutions vary by subsector . For example grocery is looking for fast progression in both contactless commerce of consumer engagement as well as profitable fulfillment , while apparel looks to restructure as well as find direct to consumer ( DTC ) solutions .
“ Capgemini is evolving and applying specific solution and service emphasis to drive tailored client needs . We ’ re also helping organisations to develop what we call invisible infrastructure – operating models that are agile , fluid and adaptable . In line with this , we see simplification as a key theme for our clients . Emerging technologies like 5G and Internet of Things ( IoT ) can seem overwhelming to business and IT leaders , but through simplification , we look at real-world use cases for these technologies , making them tangible and exciting for our clients .”
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