SupplyChain Magazine September 2015 | Page 129

USA from basic sales training to more progressive and sophisticated techniques in their ACE training , which stands for Advanced Concepts and Excellence .
“ It doesn ’ t matter what field they ’ re pursuing in the industry , from managers to freight coordinators . Anybody and everybody in the organization gets some type of training ,” Grayson explained .
Driving the business forward As for the future of Worldwide Express , Grayson believes the business will continue to stay on track , and to have a heavy focus on UPS .
“ It ’ s important that we continue to represent the brand in a positive way ,” he said .
Furthermore , Grayson believes there ’ s plenty of room to grow and educate the existing team , as well as find more opportunities in the LTL space .
“ As a main driver for us , it ’ s important to continue to learn how to understand customer needs and pair those needs with solutions ,” Grayson said .
In the future , the main focus for Worldwide Express is to understand the opportunities that lie within each customer and then utilize its expertise to provide solutions .
“ For us , the business is and will continue to be about relationships . How we treat our carrier partners and our customers is our primary focus . Nothing should ever trump the importance of those relationships .”

Company Information

INDUSTRY
Supply Chain
HEADQUARTERS
2323 Victory Ave . Suite 1600 Dallas , Texas United States , 75219
FOUNDED
1995
EMPLOYEES
375
REVENUE
$ 500 million www . wwex . com 129